TGI Fridays Reviews

Based on 20 customer reviews and online research, tgifridays.com has a consumer rating of 3.3 out of 5 stars, indicating that most customers are generally satisfied with TGI Fridays.

3.3 / 5.0

20 Reviews

5 Stars(9)

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4 Stars(2)

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3 Stars(1)

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2 Stars(2)

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1 Star(6)

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How would you rate TGI Fridays?

Customer Reviews (20)

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Wyatt Clark
Posted on 06/17/2021
Love TGIs

Love TGIs! Rushden Lakes branch in Northampton is just so cool, looks amazing, draught beer on tap my hubby loves, food so good, only criticism would be the prices, so high and seem to keep going up. Our whole family loves it, feels like we are in America ???????? Carol, Tim & Co ????

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Deann Hale
Posted on 06/12/2021
Disappointment

After being told on booking and confirmed by phone call on the day 2 separate tables for my booking. That's ok don't mind that went to restaurant to make booking and was advised I could have 2 separate tables but near each other. Imagine my disappointment on entering the restaurant to be advised the tables would be opposite sides of the restaurant as far apart as possible! On the day. It was probably the hottest day of the year so far and as Bournemouth is a coastal town no chance of another restaurant being able to accommodate us. You would believe the restaurant would pull out the stops for us due to initial disappointment. No... Service was slow on the adults table. Took almost 30 minutes to get drinks and order food. Starters arrived no plates to put the sharer food on. Then no knives and forks for main course. Trip to ladies found toilets dirty, and no toilet paper! Table not fully cleared of starters but Main course served and one of the party had no food and by the time it was brought out three of us had finished!
No desserts we waited so long to be served the younger group of our party ( party of 4) had completely finished! Whilst we were given all that we had ( party of 6) the food and drinks as gratis ...it misses the point that we would have much preferred my birthday celebrations to have gone without a problem and paid the bill!

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Margie Stone
Posted on 06/07/2021
the food is BUSSIN BUSSIN but the…

the food is BUSSIN BUSSIN but the service is bad like an whole hour for 2 ribs and ONE burger like bruh is Gordon Ramsay inspecting ur restaurant?? but food is good so I have to give it points so overall 6/10

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Randall Hart
Posted on 01/25/2021
Best burgers in the world

Best burgers in the world, ngl

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Naomi Stevens
Posted on 01/24/2021
nottingham tgi

went to the one in nottingham, very good food, very good beer choices, staff liked to talk to each other and was little slow which was disappointing otherwise it would have been a 5 star

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Becky Ellis
Posted on 12/27/2020
Great click and collect service

Great click and collect service. Food was hot, well presented and delicious

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Guest
Posted on 11/02/2020
Bad customer service

Had me on hold for 10 minutes to place a order. Then when I get there to pick up my food, I asked the lady y’all are busy tonight & she said no. I said why I was on hold for 10 minutes trying to place a order. I only have 30 minutes for my lunch break & my food was cook to hard. I didn’t enjoy it. I had to throw it away. This is sad.

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Rosa Parker
Posted on 10/28/2020
Escaped Food Poisoning

Sunday, I picked up a To Go order. My order consisted of their new cheesesteak rolls minus the cheesesteak. Just some gooey cheese inside. If you want a cheesesteak roll go to Firebirds. I also ordered the Cajun Shrimp & Chicken Pasta. I took one bite. It tasted like vomit! I took it back and got my money back. I strongly feel if I had eaten the pasta I would’ve ended up in the hospital with food poisoning. I was suspicious of why they gave me enough to feed 3 people and I realized it was probably leftovers from days ago. There was NOTHING fresh about it.
This is one of the nastiest frozen food tasting restaurants I’ve ever eaten and I will NEVER eat there again!

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Jeremiah Wagner
Posted on 10/22/2020
Very good food fair prices

Very good food fair prices

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Guest
Posted on 10/15/2020
Mel is Amazin

Went to TGI's for birthday meal with other half and 3 year olds birthday (busy time of year) at Trafford centre.
Mel at TGI's made the experience amazing and extra special.
Food was lovely as normal, but Mel was #amazing!

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Levi Peck
Posted on 09/29/2020
Hagley rd tgi fridays

Went to Hagley rd birmingham best service Jordan R has got customer service nailed good was great aswell.

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Benjamin Sanders
Posted on 08/30/2020
Awesome

We had an amazing experience in Fridays Liverpool New Mersey. Brilliant food and awesome service from Gemma. I can highly recommend and will definitely come back.

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